Book formatting service pricing
Effective August 22, 2026
ShipMyBook refund policy
We review refund requests fairly while accounting for digital work that may begin immediately after purchase.
✓Contact within 14 days✓Unstarted work is simplest to refund✓Statutory rights still apply
One-time release and assisted purchases
Request cancellation within 14 days by emailing contact@shipmybook.com with the account email and order details. An unstarted order is eligible for a full refund.
If file processing, human review, or digital delivery has begun with your request, we may deduct the value already delivered or decline a refund where applicable law permits. A duplicated charge or failure to provide purchased access will be corrected or refunded.
Annual workspaces
Annual plans can be cancelled through the billing portal to stop renewal. Request a refund within 14 days of the initial annual purchase if the workspace has not been materially used.
Renewal reminders and refund rights vary by location; mandatory consumer rights are not limited by this policy.
How to request review
Contact us from the purchase email and include the order date, product, reason, and whether any file was uploaded or delivered. Approved refunds return to the original payment method; bank posting time is outside our control.
Need a billing review?
Write from the email used at checkout so we can locate the order safely.